We take pride in the products that we produce and we want you to be happy with your personalized purchase. Within 30 days of receipt of your items, contact us with any problems. Due to the nature of personalized gifts, we will only issue refunds or exchanges for items that contain manufacturing defects. Follow the steps below to initiate a return:
After approval, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment. Please allow up to 10 business days to receive the refund.