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Privacy Policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

 

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

 

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

 

Email marketing: With your permission, we may send you emails about our store, new products and other updates.

 

 

SECTION 2 - CONSENT

 

How do we get your consent?

 

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

 

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

 

How do you withdraw your consent?

 

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at support@28collective.com or by mailing us at:

 

28 Collective

189 Foreman Road

Freeport, PA 16229 United States

 

 

SECTION 3 - DISCLOSURE

 

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

 

SECTION 4 - MAGENTO

 

Our store is hosted on Magento Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

 

Your data is stored through Magento’s data storage, databases and the general Magento application. They store your data on a secure server behind a firewall.

 

 

Payment

 

We have partnered with PayPal to process credit card transactions. PayPal stores your credit card information. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

 

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

 

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

For more insight, you may also want to read Magento’s Terms of Service here or Privacy Statement here.

 

 

SECTION 5 - THIRD-PARTY SERVICES

 

 

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

 

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

 

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

 

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

 

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

 

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 

 

Links

 

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

 

SECTION 6 - SECURITY

 

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

 

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

 

COOKIES

 

Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.

 

  • Requested Functionality Cookies (Exempt)

    Cookie Name

    guest-view

     

    Stores the Order ID that guest shoppers use to retrieve their order status.

    login_redirect

     

    Preserves the destination page the customer was navigating to before being directed to log in.

    mage-messages

     

    Tracks error messages and other notifications that are shown to the user, such as the cookie consent message, and various error messages, The message is deleted from the cookie after it is shown to the shopper.

    mage-translation-storage

     

    Stores translated content when requested by the shopper.

    product_data_storage

     

    Stores configuration for product data related to Recently Viewed / Compared Products.

    recently_compared_product

     

    Stores product IDs of recently compared products.

    recently_compared_product_previous

     

    Stores product IDs of previously compared products for easy navigation.

    recently_viewed_product

     

    Stores product IDs of recently viewed products for easy navigation.

    recently_viewed_product_previous

     

    Stores product IDs of recently previously viewed products for easy navigation.

    stf

     

    Records the time messages are sent by the SendFriend (Email a Friend) module.

    X-Magento_Vary

     

    Configuration setting that improves performance when using Varnish static content caching.

  • Persistent Customization Session Cookies (Exempt)

    Cookie Name

    amz_auth_err

     

    (Used by Amazon Pay) Value “1’ indicates an authorization error.

    amz_auth_logout

     

    (Used by Amazon Pay) Value “1” indicates that the user should be logged out.

    form_key

     

    A security measure that appends a random string to all form submissions to protect the data from Cross-Site Request Forgery (CSRF).

    mage-cache-sessid

     

    The value of this cookie triggers the cleanup of local cache storage. When the cookie is removed by the backend application, the Admin cleans up local storage, and sets the cookie value to “true.”

    mage-cache-storage

     

    Local storage of visitor-specific content that enables ecommerce functions.

    mage-cache-storage-section-invalidation

     

    Forces local storage of specific content sections that should be invalidated.

    persistent_shopping_cart

     

    Stores the key (ID) of persistent cart to make it possible to restore the cart for an anonymous shopper.

    private_content_version

     

    Appends a random, unique number and time to pages with customer content to prevent them from being cached on the server.

    section_data_ids

     

    Stores customer-specific information related to shopper-initiated actions such as display wish list, checkout information, etc.

    store

     

    Tracks the specific store view / locale selected by the shopper.

Google Analytics Cookies

The following cookies are used with Google Analytics.

Google Analytics Cookies (Non-Exempt)

JavaScript Library: ga.js

Cookie Name

__utma

 

Distinguishes shoppers and sessions .This cookie is created when the JavaScript library executes and there is no existing __utma cookie. The cookie is updated every time data is sent to Google Analytics.

__utmt

 

Used to throttle request rate.

__utmb

 

Determines new sessions/visits. This cookie is created when the JavaScript library executes and there is no existing __utmb cookie. The cookie is updated every time data is sent to Google Analytics.

_utmz

 

Saves the traffic source or campaign that explains how the shopper reached your site. The cookie is created when the JavaScript library executes, and is updated every time data is sent to Google Analytics.

__utmv

 

Stores visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor-level custom variable. This cookie is updated every time data is sent to Google Analytics.

 

 

SECTION 7 - AGE OF CONSENT

 

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

 

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

 

QUESTIONS AND CONTACT INFORMATION

 

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at support@28collective.com or by mailing us at:

28 Collective

189 Foreman Road

Freeport, PA 16229 United States